Due to the custom and intimate nature of our products. Most non-custom items are available for return if completely unused within 14 days. If used, we cannot accept returns on any items. If when returned, the item is not in original unused condition, refunds will not be provided and the buyer will be responsible for ship back.
However, we recognized that we all humans, so please contact us and we can discuss your items on a case by case basis, in goal to find the best possible solution.
Cancellations must be submitted within 24 hrs for a full refund.
Again, if you're outside of this window, please contact us and we'll check where your piece is in it's process. If we have not yet made irreversible/custom material use, we may be able to accommodate your request, or give a partial refund.