Shipping policy
Shipping & Production Policy
Every piece from LVX Supply & Co. is handcrafted to order in our Scottsville, Virginia studio. We do not mass produce or warehouse goods — your tools are made just for you. Please review the information below to better understand our production timelines and policies.
Production Timelines
- Wood & Metal Goods: 5–10 business days
- Leather & Apparel: 2–6 weeks
Production times may vary based on volume and complexity. If you have a deadline, contact us in advance — rush orders may be accommodated when possible.
Custom Sizing
We proudly offer complimentary custom sizing on most items. To take advantage, simply include your measurements in the Order Notes at checkout. If clarification is needed, we’ll reach out directly before starting fabrication. Likewise, if you have any questions, please let us know and we’ll be happy to help.
Returns & Exchanges
Due to the made-to-order nature of our products, returns and exchanges are handled on a case-by-case basis. We want you to love what you receive. Please refer to our detailed policy for more information: